Privacy Policy
Last Updated: June 2026
Introduction
Packwood Printers (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
By using our website, you agree to the practices described in this policy.
Contact Details
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Packwood Printers
Email: info@packwoodprinters.co.uk
Telephone: 01684 294531
What Information We Collect
We may collect and process the following information:
• Name
• Email address
• Telephone number
• Company name (where applicable)
• Information submitted through contact forms
• Details relating to print enquiries, quotations, and orders
• Technical information such as IP address, browser type, and website usage data
How We Use Your Information
We use your information to:
• Respond to enquiries and provide quotations
• Deliver products and services you have requested
• Communicate regarding orders and customer support
• Improve our website and customer experience
• Meet legal and regulatory obligations
• Prevent fraud and maintain website security
Lawful Basis for Processing
Under UK GDPR, we process your personal data on the following lawful bases:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests
Data Storage and Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Your information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers where necessary to:
• Deliver our services
• Process payments
• Provide website hosting and maintenance
• Comply with legal obligations
All third parties are required to protect your information and use it only for authorised purposes.
Cookies
Our website may use cookies to improve functionality and analyse website traffic.
Cookies are small files stored on your device that help us understand how visitors use our website.
You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.
Google Reviews Widget
Our website may display customer reviews and ratings using a Google Reviews widget.
When interacting with this feature, Google may collect certain information in accordance with its own Privacy Policy, including your IP address, browser information, and usage data. We do not control how Google collects or processes this information.
For more information about how Google handles your data, please visit Google’s Privacy Policy:
https://policies.google.com/privacy
By using our website, you acknowledge that third-party services such as Google may process information as described in their own privacy policies.
Your Rights
Under UK data protection legislation, you have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to processing
• Request transfer of your data
• Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
For more information, visit the ICO website:
https://www.ico.org.uk
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:
Packwood Printers
Email: info@packwoodprinters.co.uk
Telephone: 01684 294531